Privacy policy

Privacy Policy

Last updated: July 23, 2026

This Privacy Policy describes how Nevagoods, operated by Novatech Solutions LLC (“Nevagoods,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes your personal information when you visit, use, or make a purchase through nevagoods.com or otherwise communicate with us.

Our online store and related services, including our website, content, features, tools, products, customer support, and transaction services, are collectively referred to as the “Services.”

Nevagoods is hosted on Shopify, which provides the ecommerce platform that enables us to offer the Services to you.

If there is a conflict between this Privacy Policy and our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will control.

Please read this Privacy Policy carefully. By accessing or using the Services, you acknowledge that you have read and understood the practices described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.

Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify or be linked to an individual.

Depending on how you interact with the Services, where you reside, and what is permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact Information

This may include:

• Your name;
• Billing address;
• Shipping address;
• Email address;
• Telephone number; and
• Other contact details you provide.

Order and Transaction Information

This may include:

• Products you view, place in your shopping cart, save, purchase, return, exchange, or cancel;
• Order numbers;
• Transaction history;
• Shipping and delivery information;
• Return and refund information; and
• Other details relating to your purchases.

Payment Information

Payment information may include:

• Payment method;
• Payment confirmation;
• Billing details;
• Transaction information; and
• Limited payment-card or financial information processed by our payment providers.

Payment-card information is generally processed directly by Shopify, payment processors, banks, or other authorized payment service providers. We do not necessarily receive or store complete payment-card details.

Account Information

If you create an account, we may collect:

• Username;
• Password or account credentials;
• Account preferences;
• Saved settings; and
• Account activity.

Communications

We may collect information you provide when you:

• Contact customer service;
• Submit a return or refund request;
• Send us an email;
• Submit a review;
• Respond to a survey; or
• Otherwise communicate with us.

Device and Technical Information

This may include:

• IP address;
• Browser type;
• Device type;
• Operating system;
• Network connection information;
• Cookie identifiers;
• Device identifiers; and
• Other technical information relating to your access to the Services.

Usage Information

We may collect information about how you interact with the Services, including:

• Pages and products you view;
• Links you click;
• Search activity;
• Shopping-cart activity;
• Referring pages;
• Access times; and
• How you navigate and use the website.

Sources of Personal Information

We may collect personal information from the following sources:

Directly From You

For example, when you:

• Visit or use the Services;
• Create an account;
• Place an order;
• Submit payment information;
• Contact us;
• Request a return or refund; or
• Otherwise provide information to us.

Automatically Through the Services

We may collect information automatically through cookies, pixels, tags, log files, analytics tools, and similar technologies when you visit or use our website.

From Service Providers

We may receive information from service providers that help us operate the business, including:

• Shopify;
• Payment processors;
• Shipping and fulfillment providers;
• Analytics providers;
• Customer-support providers;
• Fraud-prevention providers; and
• Marketing and advertising providers.

From Business Partners and Other Third Parties

We may receive personal information from advertising partners, social-media platforms, business partners, affiliates, or other third parties, where permitted by applicable law.

How We Use Personal Information

We may use personal information for the following purposes:

Providing and Managing the Services

We use personal information to:

• Process orders and payments;
• Fulfill and deliver purchases;
• Provide order confirmations and updates;
• Manage customer accounts;
• Process returns, refunds, exchanges, and cancellations;
• Provide customer support;
• Remember customer preferences;
• Display relevant products;
• Operate and improve the website; and
• Perform our contractual obligations to customers.

Personalizing and Improving the Services

We may use information to:

• Understand how customers use the website;
• Improve our products and services;
• Develop new features;
• Recommend relevant products; and
• Personalize the shopping experience.

Marketing and Advertising

Where permitted by law, we may use personal information to:

• Send marketing or promotional emails;
• Display relevant advertisements;
• Measure advertising performance;
• Understand customer interests; and
• Provide personalized marketing based on website activity, cart activity, or previous purchases.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the email.

Even after unsubscribing from promotional messages, we may still send non-promotional communications relating to orders, accounts, security, returns, refunds, or customer-service requests.

Security and Fraud Prevention

We may use personal information to:

• Verify accounts and transactions;
• Detect and prevent fraud;
• Investigate suspicious or unauthorized activity;
• Protect customers, our business, and the public;
• Secure the Services; and
• Enforce our terms and policies.

Customers are responsible for protecting their account credentials and should not share passwords or other account-access information with unauthorized persons.

Communicating With You

We may use your information to:

• Respond to questions;
• Provide customer support;
• Send order and delivery updates;
• Process complaints;
• Handle returns and refunds; and
• Maintain our business relationship with you.

Legal and Regulatory Purposes

We may process personal information to:

• Comply with applicable laws and regulations;
• Respond to valid legal requests;
• Cooperate with courts, regulators, government agencies, or law-enforcement authorities;
• Investigate or defend legal claims;
• Enforce our agreements and policies; and
• Protect our legal rights and the rights of others.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local-storage technologies, and similar tools to:

• Operate the website;
• Keep shopping-cart and account features functioning;
• Remember customer preferences;
• Analyze website traffic and performance;
• Prevent fraud;
• Measure marketing campaigns; and
• Provide relevant or personalized advertising.

You may be able to control cookies through your browser settings or through any cookie-preference tool displayed on our website.

Disabling certain cookies may affect the operation or availability of some website functions.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes and as permitted by applicable law.

These third parties may include:

Shopify

Our store is hosted by Shopify. Shopify collects and processes information relating to your access to and use of the Services so that it can provide, maintain, secure, and improve the ecommerce platform.

Service Providers

We may disclose information to vendors and service providers that perform services on our behalf, including:

• Payment processing;
• Order fulfillment;
• Warehousing;
• Shipping and delivery;
• Cloud storage;
• Website hosting;
• Information-technology support;
• Data analysis;
• Fraud prevention;
• Customer support;
• Email delivery; and
• Advertising or marketing services.

These providers may process personal information only as necessary to perform their services, subject to their contractual and legal obligations.

Business and Marketing Partners

We may disclose information to business or marketing partners that help us provide advertising, measure campaigns, analyze customer engagement, or improve our Services.

Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising or activities legally defined as a “sale” or “sharing” of personal information.

Where available, you may exercise these choices through the privacy-preference or opt-out link displayed on our website, or by contacting us.

At Your Direction or With Your Consent

We may disclose information when you request, direct, or consent to the disclosure, including when necessary to:

• Deliver an order;
• Complete a transaction;
• Connect with a third-party service;
• Use a social-media feature; or
• Provide another service requested by you.

Affiliates and Corporate Transactions

We may disclose information to affiliates or members of our corporate group.

We may also disclose or transfer personal information as part of a business transaction, including a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar proceeding.

Legal Compliance and Protection

We may disclose personal information when reasonably necessary to:

• Comply with legal obligations;
• Respond to subpoenas, court orders, search warrants, or government requests;
• Enforce our terms and policies;
• Investigate suspected fraud or illegal activity;
• Protect the Services; or
• Protect our rights, customers, employees, business partners, or other persons.

Relationship With Shopify

The Services are hosted and supported by Shopify.

Information submitted through the Services may be transmitted to and processed by Shopify and other service providers, including service providers located outside the country where you reside.

Shopify may process information about your interactions with Nevagoods, other Shopify merchants, and Shopify services to provide, secure, personalize, and improve its platform and related features.

In circumstances where Shopify independently determines how and why personal information is processed, Shopify is responsible for that processing and for responding to applicable privacy-rights requests relating to that processing.

Additional information about Shopify’s privacy practices is available through the Shopify Consumer Privacy Policy and Shopify Privacy Portal:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy/consumers

Shopify Privacy Portal:
https://privacy.shopify.com/en

Third-Party Websites and Links

The Services may contain links to websites, applications, social-media platforms, or other services operated by third parties.

We do not control and are not responsible for the privacy, security, accuracy, availability, or content of third-party services.

Before providing information to a third-party website or platform, you should review its privacy policy and terms.

The inclusion of a third-party link does not necessarily mean that Nevagoods endorses or controls that third party.

Children’s Personal Information

The Services are not intended for children.

We do not knowingly collect personal information from children under the age of majority applicable in their jurisdiction.

If you are a parent or legal guardian and believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, delete the information.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we sell or share, as those terms are defined under applicable law, personal information belonging to individuals under 16 years of age.

Security of Personal Information

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no security system, internet transmission, or data-storage method is completely secure. We cannot guarantee absolute or perfect security.

You should avoid sending sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary to:

• Provide the Services;
• Complete transactions;
• Maintain customer accounts;
• Process returns, refunds, or disputes;
• Keep required business and tax records;
• Comply with legal obligations;
• Prevent fraud;
• Resolve disputes; and
• Enforce our agreements and policies.

The specific retention period depends on the nature of the information, the reason it was collected, and applicable legal or operational requirements.

When personal information is no longer required, we may delete, anonymize, or securely dispose of it.

Your Privacy Rights and Choices

Depending on where you live and subject to applicable law, you may have some or all of the following rights:

Right to Access or Know

You may have the right to request information about the personal information we hold or process about you.

Right to Delete

You may have the right to request deletion of certain personal information, subject to legal exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

You may have the right to receive a copy of certain personal information in a portable format or request its transfer to another party.

Right to Restrict or Object to Processing

In certain jurisdictions, you may have the right to restrict or object to certain processing of personal information.

Right to Withdraw Consent

Where processing is based on consent, you may have the right to withdraw that consent.

Withdrawal of consent does not affect processing that occurred before the withdrawal.

Right to Opt Out of Sale, Sharing, or Targeted Advertising

Depending on where you reside, you may have the right to opt out of activities defined under applicable law as:

• The sale of personal information;
• The sharing of personal information; or
• Processing for targeted advertising.

Where available, these rights may be exercised through the privacy-choice link displayed on the Services or by contacting us.

If you visit our website with a legally recognized Global Privacy Control signal enabled, we may treat that signal as an opt-out request for the applicable browser or device where required by law.

More information about Global Privacy Control is available at:

https://globalprivacycontrol.org/

Except where required by applicable law, we may not respond to other “Do Not Track” browser signals.

Communication Preferences

You may unsubscribe from promotional emails using the unsubscribe link contained in those messages.

You may continue to receive necessary non-promotional messages relating to your account, transactions, orders, security, or customer-service requests.

Exercising Your Rights

To exercise an applicable privacy right, contact us using the information listed in the Contact section below.

We may need to verify your identity before processing a request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require proof that the agent has authority to act for you and may also require you to verify your identity directly.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

We will respond within the time required by applicable law.

Complaints and Appeals

If you have a complaint about how we process personal information, please contact us using the details below.

Depending on where you live, you may have the right to appeal our response or submit a complaint to a local privacy or data-protection authority.

International Data Transfers

Your personal information may be transferred, stored, or processed outside the country where you live.

When personal information is transferred from the European Economic Area, United Kingdom, or another jurisdiction that restricts international data transfers, we and our service providers may rely on legally recognized transfer mechanisms, including:

• Adequacy decisions;
• Standard Contractual Clauses;
• Applicable United Kingdom transfer agreements or addenda; or
• Other lawful transfer mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to:

• Our business practices;
• The Services;
• Technology;
• Legal obligations; or
• Regulatory requirements.

When we update this policy, we will publish the revised version on the website and update the “Last updated” date.

Where required by law, we may provide additional notice of material changes.

Contact

For questions about this Privacy Policy, our privacy practices, or your privacy rights, contact us at:

Store name: Nevagoods
Legal business name: Novatech Solutions LLC
Website: nevagoods.com
Email: khuzemakurban7@gmail.com

Registered business and correspondence address:
Novatech Solutions LLC
3201 Elk Ln
Basalt, CO 81621
United States